Elder Care Committee Meeting - June 24, 2026

The Albany County Legislature's Elder Care Committee convened on June 24, 2026, to discuss various topics related to elder care services, with a significant focus on the operations and financial status of Shaker Place Rehabilitation and Nursing Center. Executive Director Mark Olsen provided a detailed overview of admissions data, payer sources including Medicare, Medicaid, and private pay, and the facility's rehabilitation success rates. The committee also reviewed staffing and recruitment efforts, customer satisfaction survey results, and challenges related to behavioral admissions. A key procurement-related action was the authorization of a five-year contract with Superior Back Office Solutions for billing, accounts receivable, and collection services at Shaker Place, valued at $1.2 million. This contract was awarded following a competitive bidding process involving six companies and was approved by committee motion. Additionally, discussions included Medicaid reimbursement improvements and ongoing capital projects affecting the facility's financial outlook.