DDOT Virtual Monthly Community Input Meeting - 4/16/26

The City of Detroit Department of Transportation (DDOT) held a virtual monthly community input meeting on April 16, 2026, to discuss transit service updates and gather public feedback. Key procurement-related topics included the opening of the new Koolage bus terminal, which replaces a former facility closed since 2011, and the introduction of 52 new bus drivers, the largest class in DDOT history. The meeting also highlighted the launch of a Detroit Transit mentorship program aimed at improving driver retention. Budget discussions referenced the recent approval of the DDOT budget and ongoing requests for additional funding to cover operational needs such as fuel. Community members raised concerns about bus service reliability, bus stop infrastructure including shelters and signage, and the need for improved paratransit services. DDOT representatives encouraged use of the Improve Detroit app and customer service line to report service issues, emphasizing accountability for bus drivers passing stops. The department also announced plans to implement Swiftly software by the end of May to enhance real-time bus tracking and customer communication. Additionally, the meeting addressed the vacant DOT advisory council seats, a mayoral appointment responsibility, and coordination with city planning to integrate transit into the master plan. The next community input meeting was scheduled as a hybrid event in May 2026.