Council approves resolution to recognize public safety telecommunicators as first responders

The City of Conway, Arkansas City Council held a meeting on May 28, 2025, during which they unanimously approved a resolution recognizing public safety telecommunicators as first responders. The resolution acknowledges the critical role these telecommunicators play in emergency response by coordinating dispatch and providing essential guidance during crises. The council expressed support for efforts to reclassify telecommunicators at the state and federal levels to reflect their professional status and vital contributions to public safety. The resolution will be forwarded to the Arkansas governor, state legislature, and congressional delegation as a formal endorsement of this reclassification effort.