Boerne Listens: A Community Q&A - Communications

This City of Boerne council meeting held on October 16, 2025, focused primarily on community communications and outreach efforts. Director Shadrock presented findings from a recent citizen survey and detailed ongoing and planned improvements to the city's communication platforms, including website enhancements, ADA compliance upgrades, and the digitization of utility customer forms to streamline processes and improve accessibility. The discussion highlighted the importance of meeting residents where they are through social media, newsletters, and AI chat tools, as well as partnerships with local organizations to promote community events. While no specific contract awards or procurement decisions were made during this meeting, the presentation referenced upcoming software implementations and collaborations that may involve future procurement activities. The meeting concluded with a brief update on a recent community event and an executive session regarding real property deliberations.