2026-10-22 Government Efficiency & Customer Services

The Honolulu City Council Committee on Government Efficiency and Customer Services met on October 22, 2026, according to the meeting chair’s opening remarks (the metadata lists October 23). The committee recommended Resolution 22-227 for adoption without objection; it concerned Department of Customer Services staff attendance at the AAMVA Region 4 meeting in Monterey, California, on December 1–2, 2026. No contract award or spending amount was identified for that item.

The main discussion was an update on the City’s procurement process improvement project, supported by consultant Berry Dunn. The Department of Budget and Fiscal Services reported that 10 procurement positions were added to the FY2026 budget, the small-purchase threshold was increased to remove more than 100 transactions from the central workflow, and departments gained expanded use of master agreements and delegated purchasing authority. A DDC Civil Division pilot established master agreements with multiple contractors for professional services, with terms extended to five years and delivery orders issued by departments. The City also joined a Washington State cooperative agreement for buses and handy vans and discussed participation in a NASPO agreement. Berry Dunn presented an approximately 18-month improvement roadmap covering training, clearer roles and handoffs, performance measures, and technology modernization; an RFI explored contract-lifecycle-management and e-procurement systems and pricing, but no system selection or purchase was made at this meeting.