Raleigh Transit Authority Board Meeting - October 8, 2026

The Raleigh Transit Authority Board met October 8, 2026. Procurement-related discussion centered on active Bus Rapid Transit construction on the New Bern Avenue and Western Boulevard corridors. Staff described construction packages underway, with approximate work periods of 30 months and 42 months, respectively, and discussed planned median plantings, sidewalks, and a shared-use path. No new construction contract awards, bids, or vendor selections were presented. The board also heard that the Great Raleigh Cleanup partnership had removed about 5,000 pounds of litter since its July pilot began, with $4,940 contributed to the program; existing city services and contractor resources also support bus-stop cleanup.

The board approved the revised lost-and-found procedure and the 2027 holiday schedule, and voted to move the Route Committee meeting to November 9. In response to concerns about Go Raleigh Access dispatch, service communication, and the rider app, staff reported authorization to hire two additional phone-answering staff, ongoing discussions with the app vendor, and exploration of additional call-taking technology, including an AI feature. The board requested follow-up information and committee review; no technology purchase or related spending approval was made.