Award
Illinois BidBuy #26-478HFS-CHSUP-B-51892
SOLE SOURCE CHANGE ORDER NOTICE State Disbursement Unit (SDU)
Recipient
Conduent State and Local Solutions, Inc.
Awarded
April 22, 2026
Identifier
26-478HFS-CHSUP-B-51892
The Illinois Department of Child Support Services, specifically the CHSUPPORT SRVS478 - Child Support Services division, awarded a sole source contract to Conduent State and Local Solutions, Inc. for print mail and mailing solutions necessary for the new EPIC child support system. The contract supports full implementation and ongoing production of print/mail and mail room functions during the EPIC system's rollout, scheduled for July 1, 2026. The contract includes services such as addressing, collating, packaging, sorting, and delivery of mail, with a focus on supporting the automation and modernization project. The award was made as a sole source change order, with a bid opening and response deadline on April 22, 2026. The contract is managed through the Illinois Department of Central Management Services, with key contacts including Dianne Richman, Chief Procurement Officer. The award is located in Springfield, Illinois, and the procurement process involved a formal hearing that was canceled due to no requests for a hearing. The award emphasizes the importance of these services for the successful go-live of the EPIC system, which is critical for child support automation.
Description
SOLE SOURCE CHANGE ORDER NOTICE State Disbursement Unit (SDU)