Snohomish County Public Transportation Benefit Area Corporation Procureware #2026-001

Public Safety Computer Aided Dispatch (CAD)/ Records Management System (RMS) Solution

Community Transit, a public transportation agency in Snohomish County, Washington, has issued a solicitation for a modern, integrated Computer Aided Dispatch (CAD) and Records Management System (RMS) to support its Transit Security Officers and Security Operations Center. The contract, awarded to 365 Labs Corp., is a fixed-price, three-year initial term with options for annual renewals at Community Transit's discretion. The system must be cloud-hosted, support real-time dispatch with GPS, mobile access, incident reporting, GIS mapping, analytics, and comply with security standards such as SOC 2 Type II. The vendor will provide implementation, data migration, training, and ongoing support, with the system integrating with Community Transit's Snowflake data warehouse via APIs. The award process included evaluation based on qualifications, technical capability, customer service, and price, with proposals due by February 19, 2026, and the contract expected to start in May or June 2026.

Description

Community Transit issued a Request for Proposal (RFP) 2026-001 to procure a modern, integrated Computer Aided Dispatch (CAD) and Records Management System (RMS) to support its Transit Security Officers and Security Operations Center. The intent to award was issued to 365 Labs Corp. as of April 16, 2026. The contract is a fixed price for an initial term of three years with possible annual renewals at Community Transit's discretion.

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