George Mason University Cobblestone #GMU-1846-23

Ticketing System for CFA and HPAC

The government buyer is George Mason University, an educational institution located in Fairfax, Virginia. The awarded vendor is Tickets.com, LLC, based in Costa Mesa, California. The contract is for the provision of the ProVenue Ticketing System, including software, hardware such as POS stations, ticket printers, scanners, and support services, with detailed specifications and features outlined in the contract documents. The products include ticketing software with CRM, marketing, and data management capabilities, as well as hardware components like POS stations, ticket printers, and scanners, with quantities such as 33 POS stations, 16 ticket printers, 28 handheld scanners, and 16 pedestal scanners. The contract period is two years from the effective date, with three optional one-year renewals, potentially extending to five years. The contract includes various fees, some waived, and a percentage of gross proceeds for credit card processing. The contract also specifies detailed data security, privacy, and accessibility requirements, and allows for cooperative procurement by other public or private entities. The location of performance includes GMU's Fairfax campus and the Hylton Performing Arts Center in Prince William County, Virginia. The primary NAICS code is not specified, but UNSPSC codes include 43231500, 81112100, 81111800, 81112101, and 81111801. The procurement contacts are Jonathan Zhe (darchabal@tickets.com) and Grace Lymas (glymas@gmu.edu). Likely competitors for similar awards include other ticketing system providers such as Paciolan, Vendini, and AudienceView.

Description

Contract for providing ProVenue Ticketing System for the Center for the Arts and Hylton Performing Arts Center of George Mason University.

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