Colorado VSS #RFP-FAAA-2022000035-3

WIC Modernization of Participant Experience

The Colorado Department of Public Health and Environment awarded a contract to modernize the digital experience for Women, Infants, and Children (WIC) program participants by expanding digital services and building a digital ecosystem. The project involves design, development, implementation, and operation of a participant experience solution for a period of no less than five years. The award aims to gather proposals from vendors to address business requirements outlined in the RFP, with a focus on enhancing participant engagement and service delivery.

Description

This RFP facilitates the effort by the Colorado Department of Public Health and Environment (CDPHE) to gather information and examine possible vendors with proposed solutions to modernize the experience for The Special Supplemental Nutrition Program for Women, Infants and Children (WIC) Participants by expanding the digital services available to meet customers where they are. The project aims to build a digital ecosystem addressing solutions outlined in the business requirements. The RFP focuses on design, development, implementation, operation, and costs of a participant experience solution for a period of no less than five years.

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