Los Angeles County Internal Services Department PO-IS-26007622

12-Month Renewal of Amazon Connect Voice Software and License by Los Angeles County Internal Services Department

The Los Angeles County Internal Services Department awarded a purchase order to EMITE PTY LTD for the 12-month renewal of Amazon Connect Voice software, including IVR capabilities, under contract number PO-IS-26007622. The contract term is from January 19, 2026, through January 18, 2027, with billing on a monthly prepay basis and automatic annual renewal terms. The total award amount is approximately $402,613,125,000, covering 4,250,000 units at a unit price of $94,732.50. Anthony Mira is the contact person for the contract, reachable at amira@isd.lacounty.gov and phone numbers 562-445-0511 or (323) 881-4441.

Description

AMAZON CONNECT- VOICE (INC IVR) - 12 MONTHS RENEW THE SOFTWARE AND LICENSE -GCAFP-170-NV-EMIVOICE BILLING FREQUENCY MONTHLY RENEWAL TERMS AUTOMATIC ANNUAL - MONTHLY PREPAY CONTRACT TERM 12 (MONTHS) TERM: JANUARY 19, 2026, THROUGH JANUARY 18, 2027 CONTACT: ANTHONY MIRA 562-445-0511 AMIRA@ISD.LACOUNTY.GOV (323) 881-4441