Orange County M00000116955

9891-239148 B68288 MSTATE-ORCL-USC Oracle RightNow Desktop Workflow Cloud Service - Hosted Connected Seat Month, Per ...

Orange County, a county government in Florida, awarded a contract to DLT Solutions LLC for Oracle RightNow Cloud Services, including desktop workflow, policy automation, PCI cloud platform, and agent desktop services, with a total obligated amount of $14,937. The contract covers services from March 3, 2025, through March 2, 2026, and involves multiple cloud service products with specified quantities and unit prices. The award was made on October 25, 2025, and includes detailed service descriptions and a contact person, Scott Phelan, at (407) 836-8597. The procurement is a multi-line purchase order for cloud services, with a focus on Oracle cloud solutions.

Description

9891-239148 B68288 MSTATE-ORCL-USC Oracle RightNow Desktop Workflow Cloud Service - Hosted Connected Seat Month, Per Unit Price PoP: 3/3/2025 through 3/2/2026; 9891-239296 B72234 MSTATE-ORCL-USC Oracle RightNow Universal Policy Automation Tier 3 Sessions Service Period Pool - 100 Sessions - Pooled Capacity, Per Unit Price PoP: 3/3/2025 through 3/2/2026; 9891-240427 B69332 MSTATE-ORCL-USC Oracle RightNow PCI Certified Cloud Platform Cloud Service - Customer Pricing reflects 10% of subscription fees for Lines 1, 2, and 4 PoP: 3/3/2025 through 3/2/2026; 9891-320671 B88487 MSTATE-ORCL-USC Oracle RightNow Enterprise Dynamic Agent Desktop Cloud Service - Hosted Connected Seat Month PoP: 3/3/2025 through 3/2/2026 ---------------------------------------------------------------------------------- Quote: 5272935 Dated: 11/26/2024 Contact: Scott Phelan at (407) 836-8597