City and County of San Francisco General Services Agency 1000036218

ADM311 - CRM Software

The City and County of San Francisco General Services Agency, a municipal department in California, awarded a contract for CRM software (ADM311) to Verint Americas Inc. The purchase was made under the ADM GSA - City Administrator, with a total award amount of $1,028,312. The contract is a professional services and P-Form contract starting on October 1, 2025, and ending on September 30, 2028. The procurement involved a single transaction for software licenses, support, escrow, finance, equipment maintenance, and data subscriptions, with a total contract value exceeding $22 billion across all related contracts.

Description

ADM311 - CRM Software