Pinellas County Opengov #21-0398-LI(SCB)

Adult Emergency Financial Assistance Program

The government buyer is Pinellas County, Florida, specifically through its Board of County Commissioners and Human Services Department. The awarded vendor is 211 Tampa Bay Cares, Inc. The contract is for the provision of Adult Emergency Financial Assistance Program services, which include screening applicants, assessing eligibility, collecting documentation, disbursing emergency financial assistance funds, invoicing, and reporting program outcomes. The program operates Monday through Friday with after-hours message support. The contract includes operational staff and expenses as well as a direct client assistance fund. The total not-to-exceed amount for staff and operations over 60 months is $2,027,948.29, and the direct client assistance fund is up to $7,000,000.00 over the same period. The program provides one-time emergency financial assistance to eligible low-income adults without minor children in Pinellas County, Florida, for qualifying emergencies such as overdue rent, mortgage assistance, utility bills, emergency transportation, and other work-related expenses. The contract requires detailed documentation and eligibility verification, including proof of citizenship, residency, income, and assets. The contract includes provisions for emergency, disaster, or critical event response coordination with the County's Human Services and Emergency Management Departments. The period of performance is 60 months starting October 1, 2021, with no extensions allowed. The contract includes detailed insurance requirements, confidentiality provisions, audit rights, compliance with laws, and dispute resolution processes. Payments are made monthly based on invoices with supporting documentation. The contract requires the contractor to maintain a separate bank account for the emergency assistance pool funds and to reconcile expenditures monthly. The program has specific policies and procedures governing eligibility, documentation, allowable assistance types, and maximum assistance amounts per individual. The place of performance and delivery is Pinellas County, Florida, with administrative offices in Clearwater, FL. The contract is non-exclusive, allowing the County to contract with other providers for similar services.

Description

This award is for the Adult Emergency Financial Assistance Program provided by 211 Tampa Bay Cares, Inc. under a services agreement with Pinellas County, Florida. The contract amount is $2,027,948.29, starting October 1, 2021, and ending September 30, 2026. The program aims to provide emergency financial assistance to adults in need within Pinellas County. The award was made following a Letter of Interest (LOI) procurement process.

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