Iowa City Community School District Bidopportunities #2026-BUS-7705

Application Development, Maintenance, and Support for Managed IT Services

The Iowa Department of Management (DOM) is the government buyer for this IT Master Agreement titled "Application Development, Maintenance, and Support for Managed IT Services." The vendor awarded is CGI Technologies and Solutions, Inc., headquartered at 11325 Random Hills Road, Fairfax, VA 22030. The agreement allows use by other authorized governmental entities and is based on the City of San Diego MSA for ADMS. The awarded services include application development, maintenance, support, project management, staff augmentation, infrastructure services, and consulting services. The contract includes compliance with multiple security frameworks such as ISO 27001, NIST Cybersecurity Framework 2.0, GDPR, and others. Notable contract requirements include strict data protection and confidentiality provisions, including encryption of customer data at rest and in transit, data residency within the continental United States, and detailed security incident reporting and response protocols. The vendor must comply with background checks, security awareness training, and operational requirements for handling sensitive data subject to federal regulations (e.g., HIPAA, CJIS, IRS Publication 1075). The contract also includes provisions for the use of artificial intelligence technologies, requiring prior approval, documentation, human vetting, and fail-safe mechanisms. The period of performance extends until March 1, 2031, with five annual renewals. Administrative fees of 1% on all sales are payable quarterly to the Iowa Department of Management. The agreement includes detailed indemnification, limitation of liability, dispute resolution, and termination provisions. Place of performance is primarily in Iowa, with the Department of Management located at 200 E. Grand Avenue, Des Moines, IA 50309, and related offices. The contract emphasizes vendor performance monitoring through scorecards and compliance reporting.

Description

This Agreement governs the provision of information technology services to the State of Iowa and other eligible governmental entities, including but not limited to: application development, maintenance, and support; project management services; staff augmentation; infrastructure services; and consulting services.

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