Orange County M00000119388

PO service period October 1, 2025 to September 30, 2026 -------------------------------------------------------------...

This purchase order from Orange County, a county government in Florida, awards Propio Language Services LLC a contract for language translation services to support emergency 911 calls across multiple Public Safety Answering Points (PSAPs) in Orange County. The contract covers a service period from October 1, 2025, to September 30, 2026, with a total obligated amount of $162,700. The services include 24/7 emergency translation in Spanish and other languages, with various line items specifying quantities, unit prices, and specific PSAP locations such as City of Apopka, GOAA, Orange County Fire Rescue, Sheriff's Office, and several police departments. The award emphasizes per-word translation rates and includes multiple language and location-specific line items. The vendor, Propio Language Services LLC, is listed with vendor number 68065. The award was issued on November 5, 2025, and the awardee will receive payment for the specified services. The procurement was requested by Taunya Harris, with contact number 407-836-9890.

Description

PO service period October 1, 2025 to September 30, 2026 -------------------------------------------------------------------------------- Language translation services 24 hours a day, 7 days a week, for handling emergency 911 calls in any needed language on behalf of all Public Safety Answering Points (PSAP) located in Orange County. An allowable expenditure per 365.172(10). City of Apopka - PSAP Spanish; City of Apopka - PSAP All other languages; GOAA - PSAP Spanish; GOAA - PSAP All other languages; Orange County Fire Rescue - PSAP Spanish; OCFR - PSAP All other languages; Orange County Sheriff's Office - PSAP Spanish; OCSO - PSAP All other languages; Orlando Fire Department - PSAP Spanish; OFD - PSAP All other languages; Orlando Police Department - PSAP Spanish; OPD - PSAP All other languages; University of Central FL Police Department - PSAP Spanish; UCF - PSAP All other languages; Winter Garden Police Department - PSAP Spanish; WG PD- PSAP All other languages; Winter Park Police Department - PSAP Spanish; WP PD - PSAP All other languages; Language translation - per word rate. Spanish -$.12 per word Internal Information: Requested by Taunya Harris 407-836-9890 11/5/2025: CO to add subunits for each PSAP to each corresponding commodity line. No dollar change. Authorized by Viviana Sandoval