California Department of Forestry and Fire Protection (CAL FIRE) PO-FR-27000114

SERVICE - NICE GOLD MAINTENANCE SERVICE - NICE 911 LOGGING RECORDER - ONE (1) YEAR RENEWAL GOLD MAINTENANCE POST WARR...

Description

SERVICE - NICE GOLD MAINTENANCE SERVICE - NICE 911 LOGGING RECORDER - ONE (1) YEAR RENEWAL GOLD MAINTENANCE POST WARRANTY COVERAGE: 24X7 FOR REMOTE CRITICAL, ALL OTHERS 8 TO 5. REMOTE RESPONSE: 2 HRS. ON SITE RESPONSE: 4 HRS. INCLUDES SOFTWARE HOT FIXES, UPDATE PACKS AND MINOR VERSION UPGRADES. EXCLUDES MAJOR VERSION UPGRADES. MAINTENANCE TERM DATES: 07/01/2026 - 06/30/2027 BRAND / MANUFACTURER: NICE PUBLIC SAFETY AND JUSTICE MANUFACTURER PART NUMBER: SP-CO-MAIN05-PS PER ATTACHED RFB-IS-26201020-1 - SPECIFICATIONS VENDOR CONTACT: VOICE PRODUCTS, INC. 800-466-1152 STUART G. PETERS SPETERS@VOICEPRODUCTS.COM BRETT JOHNSON BJOHNSON@VOICEPRODUCTS.COM DEPARTMENT CONTACT: JODIE CHIN 323-838-2347 JODIE.CHIN@FIRE.LACOUNTY.GOV The award vendor is an authorized reseller of NICE RQN Attachment: BRAND SPECIFIC QUESTIONNAIRE T-SPECS # LACOFD-0001-27 PRIOR PO# PO-FR-26000140 CONTACT INFO: LA County FIRE Department Landon Jensen 213-466-5683 or Pudjiwati Aliwarga 213-466-5678 _____________________ OPR # 2623845 FUNDING CODE: 40094 Requested by: PUDJIWATI ALIWARGA 213-466-5678