Award

University of Washington Medical Center BL19748U-007

ICS PROFESSIONAL SERVICES ONE; FY 20 TO PROVIDE INCONTACT/ NICE IEX WORKFORCE MANAGEMENT ADVANCED SOLUTION; FY 19 TO ...

Recipient

INTERACTIVE CAPTURE SYSTEMS LLC

Award Amount

$7,150.00

Ceiling

$7,150.00

Awarded

June 28, 2022

Identifier

BL19748U-007

The University of Washington Medical Center, a public hospital in Washington, issued a single-transaction purchase order on June 28, 2022, to Interactive Capture Systems LLC for professional services related to InContact/NICE IEX Workforce Management Advanced Solution, covering FY 19 and FY 20. The total obligated amount was $7,150. The order includes multiple line items for different fiscal years, with the primary vendor being Interactive Capture Systems LLC. The procurement was for workforce management software solutions, with specific contract requirements for ongoing service provision. The award is a one-time purchase with no indication of a multi-year or blanket arrangement.

Description

ICS PROFESSIONAL SERVICES ONE; FY 20 TO PROVIDE INCONTACT/ NICE IEX WORKFORCE MANAGEMENT ADVANCED SOLUTION; FY 19 TO PROVIDE INCONTACT/ NICE IEX WORKFORCE MANAGEMENT ADVANCED SOLUTION