Multnomah County ITB-106-2021

Alarm Monitoring - Security, Fire & Access

The government buyer is Multnomah County, Oregon, responsible for alarm monitoring services covering security, fire, and access control throughout the county. The contract involves monitoring approximately 75 basic accounts, 50 AES radio accounts, and 10 fire accounts. The awarded services include alarm monitoring with capabilities to receive and process various transmission modes such as telephone, cellular, AES radio (frequency 460.9125), and digital monitoring formats including 4 + 2, SIA formats, Contact ID, and internet monitoring. The monitoring center must be UL rated for commercial fire alarm systems and accepted by Portland Fire and Gresham Fire, located within 75 miles of Portland, and capable of maintaining service during emergencies for at least 72 hours. The contractor must provide MASWeb remote administration or equivalent with 24/7 online and mobile access for real-time signal activity and account management. The contract term is fixed for up to five years. The contract allows cooperative purchasing by other public agencies under the same terms. No specific OEMs or vendors are named in the document. Unique contract requirements include maintaining monitoring records for at least three years, immediate notification to the County Dispatch office upon any monitoring failure, and adherence to responsible business practices promoting energy efficiency and waste reduction. Price adjustments are limited to CPI-U based increases after the first 12 months. The awarded service line items include monthly base rates for basic accounts (approx. 75 units), AES radio accounts (approx. 50 units), fire systems with supervised daily tests (approx. 10 units), and sub-accounts (approx. 20 units).

Description

Contract for alarm monitoring services for security, fire, and access control throughout Multnomah County, Oregon. The contract is awarded to the lowest responsible and responsive bidder meeting minimum requirements for monthly total services. The contract term is for a maximum of five years.

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