Orange County M00000118965

9891-320063 B88486 MSTATE-ORCL-USC Oracle RightNow Enterprise Dynamic Agent Desktop Cloud Service - Hosted Named Seat...

Orange County, a county government in Florida, awarded a single-transaction purchase order to DLT Solutions LLC for Oracle RightNow Cloud Services, including various cloud service subscriptions and support, with a total obligated amount of $33,798. The contract covers multiple Oracle cloud services such as enterprise dynamic agent desktop, PCI certified cloud platform, desktop workflow, tiered sessions, technical account management, and non-contact center user services, all scheduled from September 11, 2025, through September 10, 2026. The procurement was initiated on October 25, 2025, and the award was made on the same date.

Description

9891-320063 B88486 MSTATE-ORCL-USC Oracle RightNow Enterprise Dynamic Agent Desktop Cloud Service - Hosted Named Seat Month PoP: 9/11/2025 through 9/10/2026; 9891-240427 B69332 MSTATE-ORCL-USC Oracle RightNow PCI Certified Cloud Platform Cloud Service - Customer This line reflects 10% of subscription fees (Lines 1, 3, 4, 6) PoP: 9/11/2025 through 9/10/2026; 9891-239147 B68287 MSTATE-ORCL-USC Oracle RightNow Desktop Workflow Cloud Service - Hosted Named Seat Month, Per Unit Price PoP: 9/11/2025 through 9/10/2026; 9891-239298 B72237 MSTATE-ORCL-USC Oracle RightNow Universal Tier 1 Sessions Service Period Pool - 100 Sessions - Pooled Capacity PoP: 9/11/2025 through 9/10/2026; 9891-240553 B76703 MSTATE-ORCL-USC Oracle Technical Account Management for PCI Certification Services- Fixed Price Minimum PoP: 9/11/2025 through 9/10/2026; 9891-310050 B82256 MSTATE-ORCL-USC Oracle RightNow Non-Contact Center User Cloud Service - Hosted Non-Contact Center Named Seat Month PoP: 9/11/2025 through 9/10/2026 Contract # 180233-001 ----------------------------------------------------------------------------------- Quote: 5340893; date: 8/21/2025 Contact: Scott Phelan at 407-836-8597