Florida FOIA #PO-0000022989

ProSupport:Next Business Day Onsite Service After Problem Diagnosis and 7x24 HW/SW Tech Support and Diagnosis Service...

This purchase order, issued on March 14, 2025, by the Business Management office (Jaime L Birmingham) for the Water Reclamation Enterprises, awards a contract to Dell Marketing LP for multiple ProSupport onsite and technical support services. The contract covers various service tags and includes support for water reclamation network switches, with a total obligated amount of $13,502. The services include next business day onsite support, 4-hour onsite support, and 7x24 technical assistance, scheduled from March 13, 2025, through September 19, 2026. The purchase involves multiple line items with detailed service descriptions and tags, all categorized under computer equipment/hardware maintenance and IT warranty. The award is located in California, USA, with Lindsey Hladik as the procurement contact and Willie W Torres as the ship-to contact.

Description

ProSupport:Next Business Day Onsite Service After Problem Diagnosis and 7x24 HW/SW Tech Support and Diagnosis Service Tags: 8101PK2 and 2201PK2; ProSupport Next Business Day Onsite Service After Problem Diagnosis & 7x24 HW/SW Tech Support and Assistance Service Tag: CWY7Y42; Custom Post Standard Support Next Business Day On-Site Service & 7x24 Technical Support Service Tag: 4QK0XC2; Custom Post Standard Support Next Business Day On-Site Service & 7x24 Technical Support Service Tag: JDS2Y42; Custom Post Standard Support Next Business Day On-Site Service and Custom Post Standard Support 7x24 Technical Support Service Tags: GN9ZX42 & 5BS2Y42; Custom Post Standard Support 4-Hour 7x24 On-site Service After Problem Diagnosis and 7x24 Technical Support Service Tag: 56FHXC2; Custom Post Standard Support 4-Hour 7x24 On-site Service After Problem Diagnosis & 7x24 Technical Support Service Tag: GNJDXC2; Custom Post Standard Support 4-Hour 7x24 On-site Service After Problem Diagnosis & 7x24 Technical Support Service Tag: DDDFXC2; ProSupport Next Business Day Onsite Service After Problem Diagnosis & 7x24 HW/SW Tech Support and Assistance Service Tag: 6M41PK2; ProSupport Next Business Day Onsite Service After Problem Diagnosis & 7x24 HW / SW Tech Support and Assistance Service Tag: 4F4JPK2; ProSupport:Next Business Day Onsite Service After Problem Diagnosis & 7x24 HW/SW Tech Support and Assistance Service Tag: 81PKPK2; Custom Post Standard Support 4-Hour 7x24 On-site Service After Problem Diagnosis & 7x24 Technical Support Service Tag: 7KTDXC2