Award

Forsyth County PO0000000000000039341000

Customer Service Desk Support Analyst; End-Point Device Support Analyst

Recipient

KEY SERVICES INC

Award Amount

$206,440.00

Ceiling

$206,440.00

Awarded

February 19, 2024

Identifier

PO0000000000000039341000

Forsyth County, a county government in North Carolina, awarded a single-transaction purchase order to KEY SERVICES INC on February 19, 2024, for a total amount of $206,440. The contract includes consulting services such as Customer Service Desk Support Analyst and End-Point Device Support Analyst. The purchase was made at the address 3921 WESTPOINT BLVD, Winston-Salem, NC 27103. The procurement involved two line items: one for Customer Service Desk Support Analyst at $93,600 and another for End-Point Device Support Analyst at $112,840. The award is a direct contract with no indication of a multi-year or blanket arrangement. The NAICS code for the services is not explicitly provided, but likely falls under the 541611 (Administrative Management and General Management Consulting Services). The primary vendor is KEY SERVICES INC, and the buyer is Forsyth County. Contact details for procurement officials are not provided. The award is categorized under local government procurement, specifically county government. Likely competitors for similar awards include consulting firms specializing in IT support and customer service solutions.

Description

Customer Service Desk Support Analyst; End-Point Device Support Analyst