Award

Delaware Department of Labor, Division of Vocational Rehabilitation LAB25456-SERVCOORD

Case Management and Service Coordination Platform

Recipient

Saraworks

Awarded

September 29, 2026

Identifier

LAB25456-SERVCOORD

A one-year contract for Saraworks to provide Delaware's Division of Vocational Rehabilitation with a 60-license digital platform for client communications and case management.

Description

Contract provides Delaware Division of Vocational Rehabilitation staff with a digital client communication and case management support platform. Features include two-way text and email communication, automated case-note creation, document and workflow management, appointment management and reminders, client document collection, integration with DVR's case management system, calendar integration, secure video conferencing, electronic document conversion and signatures, client self-scheduling, surveys, performance reporting, and technical support. Includes 60 user licenses.

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