# Award #36C24626D0097

Multi-Year Switchboard Operator Services Contract to Innovation At Work Inc

**Buyer:** Department of Veterans Affairs

**Award Amount:** $2,916,018.00
**Ceiling:** $2,916,018.00

**Awarded:** October 01, 2026
**Period of Performance:** Oct 01, 2026 - Sep 30, 2031

**Identifier:** 36C24626D0097
**NAICS:** 561421

This is an indefinite delivery vehicle (IDV) contract awarded to Innovation At Work Inc, a company specializing in workforce solutions, to provide switchboard operator services. The contract represents a significant commitment from the agency to ensure efficient communication support over a multi-year period. The scope of work includes managing incoming and outgoing communications via switchboard operations, which is vital for maintaining smooth internal and external agency interactions. The contract was awarded through a competitive bidding process, reflecting the agency's commitment to transparency and value. The contract period spans several years, demonstrating a long-term partnership approach. While no subcontractors or original solicitation details are available, this award underscores the ongoing need for dependable communication services within government operations.

### Description

SWITCHBOARD OPERATOR SERVICES

[View original record](https://www.usaspending.gov/award/CONT_IDV_36C24626D0097_3600)