Delivery Order #W91RUS26FA073

Renewal of T-METRICS TM-2000 Software Subscription for Fort Hood

This award is a delivery order contract for the renewal of the TM-2000 Automatic Call Distribution (ACD) software subscription provided by T-METRICS, LLC. As a small business specializing in electronic equipment and instrument-related services, T-METRICS delivers essential telecommunications software support to government facilities. The contract supports efficient call management operations at Fort Hood, Texas, enhancing communication capabilities critical to the site's functions. The work scope includes software subscription renewal services for the TM-2000 ACD system, ensuring uninterrupted software access and updates. This contract was awarded under the Federal Supply Schedule contract vehicle, leveraging an existing long-term GSA schedule agreement that promotes streamlined procurement and competitive pricing. The renewal was awarded recently as a sole-source delivery order, continuing the established relationship and reflecting the specialized nature of the software services involved. The period of performance extends for a multi-year term, securing continuity from mid-2026 through mid-2029. This renewal underscores the government's commitment to maintaining reliable telecommunications infrastructure at an important military installation through sustained partnership with T-METRICS.

Description

T-METRICS TM-2000 ACD SOFTWARE SUBSCRIPTION RENEWAL

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