Delivery Order #FA481426FG016

Advanced Computer Concepts Secures IT Help Desk Delivery Order under SEWP V GWAC

This award represents a delivery order contract under the SEWP V Government Wide Acquisition Contract (GWAC), a significant federal procurement vehicle managed by NASA to provide cutting-edge IT solutions. The recipient, Advanced Computer Concepts, Inc., is a specialized provider of high-end computing and IT services, operating as a small business focused on delivering customizable and interoperable technology products. The contract procures comprehensive IT and telecom support services focusing on Tier 1-2 help desk operations, workspace solutions, printing, output management, and productivity tools including both hardware and perpetual software licenses. This delivery order enhances the agency’s mission-critical IT support infrastructure by ensuring reliable end-user assistance and maintaining productivity tools essential for daily operations. The scope encompasses timely service delivery and technical support scheduled over a one-year period. Awarded through a competitive multiple-award IDV format as part of the established SEWP V GWAC contract, this engagement benefits from an efficient streamlined procurement process recognizing Advanced Computer Concepts’ proven expertise. The original overarching contract, notable for its substantial ceiling and emphasis on state-of-the-art, high-performance computing systems, was competitively awarded to ensure broad access to innovative IT products. The period of performance for this delivery order spans one full fiscal year, ensuring continuity of support and integration within the federal IT environment. This award reflects an ongoing commitment to optimize federal IT help desk capabilities through strategic use of GWAC resources.

Description

IT AND TELECOM - END USER: HELP DESKTIER 1-2,WORKSPACE,PRINT,OUTPUT,PRODUCTIVITY TOOLS (HW/PERP SW)

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