Award

Delivery Order #91003119F0003

Comprehensive Contract Overview: Department of Education (ED) Delivery Order Award to Accenture Federal Services LLC

Buyer

Department of Education

Award Amount

$939,949,922.63

Ceiling

$1,058,358,478.70

Period of Performance

Feb 20, 2019 – Feb 19, 2027

Identifier

91003119F0003

NAICS

541512

This contract, classified as a delivery order by the Department of Education (ED), with a total ceiling value of $789,134,246.02, was awarded to Accenture Federal Services LLC, a subsidiary of Accenture LLP, focusing on innovative solutions for education technology. The scope of work encompasses operations and maintenance (O&M) for various digital customer care platforms, including supportive services for student financial aid management and regulatory compliance. The significance of this award lies in the enhancement of the federal student aid process, ensuring accessibility and efficacy. The contract is a result of full and open competition, designated for other than small business. The performance period began on February 20, 2019, and is set to conclude on February 19, 2025, with the potential for extensions. Key subcontractors include Carahsoft Technology Corp, Sirius Federal LLC, and Cisco Systems Inc., who collectively support various procurement initiatives outlined in the scope of work.

Description

ADJUST CONTRACT VALUE DUE TO INACCURATE TRACKING; OBLIGATE FUNDS TO: PARTNER CONNECT IMPROVEMENT TEAM, UPGRADE TRAINING SITES, AGENTIC AI PROPOSAL, PSLF BUYBACK AND RECONSIDERATION, MODERNIZE TRAINING MATERIAL, AND IMPLEMENT SOFTWARE WITHIN FAFSA.

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