Delivery Order #75FCMC26F0140

Medicare Appeals Services Delivery Order Awarded to Q2 Administrators LLC

This award represents a delivery order contract under the existing Qualified Independent Contractor Program indefinite delivery vehicle managed by the Department of Health and Human Services. The recipient, Q2 Administrators LLC, a specialized contractor providing critical Medicare appeals services, is tasked with delivering administrative support, including appeals training, case file storage, and coordination with the Medicare Appeals Council and Medicare Administrative Contractors. The contract supports the efficient handling of Medicare second level appeals, a key component in ensuring timely resolution of claims disputes impacting beneficiaries and the healthcare system. The scope includes long-term case file management, appeals coordination, and referral processes vital to Medicare operations. This delivery order is part of a multi-year, ongoing partnership awarded through competitive means under a multiple award IDV. The contract period covers one year with options extending up to five years. Performance is centered in Columbia, South Carolina, demonstrating a sustained commitment to maintaining quality and continuity in Medicare appeal services.

Description

THE ADMINISTRATIVE QIC (ADQIC) PROVIDES APPEALS TRAINING AND COORDINATION, LONG TERM CASE FILE STORAGE, REFERRALS TO THE MEDICARE APPEALS COUNCIL WITHIN THE DEPARTMENTAL APPEALS BOARD (HEREIN APPEALS COUNCIL), AND NOTIFYING MEDICARE ADMINISTRATIVE CO

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