Award
Definitive Contract #75FCMC26C0020
Definitive Contract for Mail and Copy Support at CMS by ServiceSource Inc
Buyer
Centers for Medicare and Medicaid Services
Award Amount
$1,809,460.08
Ceiling
$8,831,878.80
Awarded
June 01, 2026
Period of Performance
Jun 01, 2026 – May 31, 2027
Identifier
75FCMC26C0020
NAICS
561499
This award represents a definitive contract with ServiceSource Inc, a company specializing in providing operational support services, to deliver ongoing mail center, mail distribution, digital mail processing, and copy center support to the Centers for Medicare and Medicaid Services (CMS). The contract serves a critical role in ensuring CMS's internal communication and document handling infrastructure operates efficiently, which is vital for the agency’s administrative effectiveness and service delivery. The scope includes the management and execution of mail-related activities and copy services, encompassing both traditional and digital processing methods. The contract was competitively awarded to ServiceSource Inc, emphasizing their capability to meet CMS's operational needs. The performance period for this multi-year agreement is set for one year initially, with the potential to extend up to five years, reinforcing a long-term commitment to supporting CMS's administrative functions. The work is performed in Windsor Mill, MD, underscoring the contract's geographic focus. No additional subcontractor or prior contract information is available for inclusion at this time.
Description
THE PURPOSE OF THIS CONTRACT IS TO OBTAIN ONGOING MAIL CENTER, MAIL DISTRIBUTION, DIGITAL MAIL PROCESSING AND COPY CENTER SUPPORT AT THE CENTERS FOR MEDICARE AND MEDICAID SERVICES (CMS).