Award
BPA Call #70T01026F5600N004
BPA Call for HR Complaint Counseling and Investigation with Crossroads Mediation
Buyer
Transportation Security Administration
Award Amount
$300,000.00
Ceiling
$300,000.00
Awarded
September 28, 2026
Period of Performance
Sep 28, 2026 – Sep 27, 2027
Identifier
70T01026F5600N004
NAICS
561611
This award represents a call order under a Blanket Purchase Agreement (BPA) between the Department of Homeland Security (DHS) and Crossroads Mediation Services, a company specializing in mediation and investigative services related to equal employment opportunity and human resource complaints. The contract secures counseling and investigation services supporting DHS’s Office of Civil Rights and Liberties, aiming to ensure fair and unbiased resolution of HR complaints. It is a competitively established BPA call, building on an existing multi-year agreement that underscores DHS’s dedication to maintaining equitable and discrimination-free workplaces. The scope covers detailed investigations and counseling related to human resource complaints, directly contributing to workplace fairness within federal agencies. The work will be performed primarily in Manassas, Virginia, over a one-year term following the award date. This contract reinforces DHS’s long-term commitment to effective conflict resolution and compliance with federal civil rights standards, continuing the solid partnership with Crossroads Mediation Services established through previous awards and modifications.
Description
THIS BPA CALL ORDER IS FOR COUNSELING AND INVESTIGATION SERVICES FOR HUMAN RESOURCE COMPLAINTS IN SUPPORT OF THE OFFICE OF CIVIL RIGHTS AND LIBERTIES.