Delivery Order #70CTD026FR0000051

Delivery Order for ICE Office of Human Capital Feedback Software

This award represents a delivery order contract awarded to Countertrade Products, Inc., a small business specializing in high-end IT solutions and a participant in the NASA SEWP V Government-Wide Acquisition Contract (GWAC). The contract procures QuestionPro software to enable the ICE Office of Human Capital to efficiently collect, manage, and analyze feedback from employees, stakeholders, and the public, streamlining communication and decision-making processes. The significance of this contract lies in its facilitation of enhanced employee engagement and stakeholder interaction within ICE, supporting effective human capital management. The work scope includes deploying and supporting the QuestionPro platform over a one-year performance period, ensuring operational readiness and user accessibility. This award was made under the SEWP V contract vehicle, which focuses on delivering advanced IT products and solutions. The contract resulted from a competitive acquisition process through the established GWAC. The award period extends from mid-2026 to mid-2027, reflecting a targeted timeframe for the delivery and operation of the software solution.

Description

THIS AWARD PROVIDES QUESTIONPRO SOFTWARE TO THE ICE OFFICE OF HUMAN CAPITAL, ENABLING A ROBUST PLATFORM TO STREAMLINE THE COLLECTION, MANAGEMENT, AND ANALYSIS OF FEEDBACK FROM EMPLOYEES, STAKEHOLDERS, AND THE PUBLIC.

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