Award

Delivery Order #6913G627F50001N

Renewal of Zendesk Licenses for FMCSA via SEWP V GWAC

Buyer

Immediate Office of the Secretary of Transportation

Award Amount

$30,036.00

Ceiling

$30,036.00

Awarded

October 14, 2026

Period of Performance

Oct 14, 2026 – Oct 13, 2027

Identifier

6913G627F50001N

NAICS

541519

This award is a delivery order contract issued to New Tech Solutions, Inc., a small business specializing in information technology products and solutions. It involves renewing Zendesk software licenses to support the Federal Motor Carrier Safety Administration (FMCSA) programs, ensuring their customer service platforms remain operational and effective. The contract is executed under the SEWP V Governmentwide Acquisition Contract (GWAC), managed by NASA, which facilitates the procurement of high-end technical IT products through a competitive, multiple-award framework emphasizing small business participation. The scope includes providing and renewing essential software licenses critical for FMCSA's operations, supporting the agency's ongoing technological needs and efficient service delivery. This contract follows a competitive, established contract vehicle with a one-year period of performance, reflecting routine renewals vital for uninterrupted IT services. The award underscores the importance of maintaining robust IT infrastructure within federal safety programs, leveraging the capabilities of New Tech Solutions within the substantial SEWP V acquisition program.

Description

RENEW ZENDESK LICENSES FOR FMCSA PROGRAMS

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