Award
Delivery Order #49100426F0191
Delivery Order to New Tech Solutions for Zendesk Under SEWP V GWAC
Buyer
National Science Foundation
Award Amount
$66,018.38
Ceiling
$66,018.38
Awarded
September 11, 2026
Period of Performance
Sep 11, 2026 – Sep 10, 2027
Identifier
49100426F0191
NAICS
541519
This award is a delivery order contract granted to New Tech Solutions, Inc., a small business specializing in IT products and solutions, under the SEWP V Governmentwide Acquisition Contract (GWAC) managed by NASA. The contract procures Zendesk, a customer service software platform, enhancing the agency's capability to manage and support its service operations efficiently. This award extends the ongoing multi-year SEWP V contract, a significant vehicle enabling federal agencies to obtain advanced and reliable IT products through competitive processes tailored for small businesses. The scope covers the delivery and implementation of Zendesk to support agency helpdesk and customer service functions. The contract reflects an essential part of federal IT modernization efforts, ensuring seamless communication and issue resolution within government operations. The period of performance spans one year, commencing in the near future, and emphasizes the continuing commitment to leveraging innovative support solutions. There were no subcontracts or original solicitation details provided for this delivery order.
Description
ZENDESK