# Delivery Order #28321327FR1030001

Delivery Order for Digital Hearing Recording Services in NW SSA Region

**Buyer:** Social Security Administration

**Award Amount:** $99,954.00
**Ceiling:** $99,954.00

**Awarded:** October 13, 2026
**Period of Performance:** Oct 13, 2026 - Nov 30, 2027

**Identifier:** 28321327FR1030001
**NAICS:** 561410

This award is a delivery order contract issued to Business Support Services of Salem, Inc., a company specializing in transcription and verbatim recording services. The contract continues support under an existing indefinite delivery contract (IDC) for verbatim hearing recorder services in Sub-Region 10, covering Oregon, Washington, and Alaska. The Social Security Administration's Office of Hearings Operations is the procuring agency, relying on these digital recordings for disability hearings. The contract covers providing detailed digital recordings for approximately 1,851 hearings, ensuring accurate and reliable hearing documentation. This award is significant as it supports the efficient operation of disability hearings and contributes to timely and fair adjudication processes. The scope of work includes onsite recording and digital management of hearing proceedings across multiple locations within the specified states. This task order was awarded through competitive bidding as part of a larger, multi-year agreement awarded previously, reinforcing continuity and quality of services. The contract term spans just over one year, aligning with the parent contract's ongoing operational needs.

### Description

SUB-REGION 10 (OREGON, WASHINGTON, AND ALASKA) VERBATIM HEARING RECORDER (VHR) SERVICES. PROVIDE DIGITAL RECORDINGS FOR DISABILITY HEARINGS. TASK ORDER FOR 1,851 HEARINGS.

[View original record](https://www.usaspending.gov/award/CONT_AWD_28321327FR1030001_2800_28321323DR1060001_2800)