Massachusetts COMMBUYS #BD-26-1060-ITD00-ITD00-125859

RFQ 27-04750 for ServiceNow

The Massachusetts Executive Office of Technology Services and Security awarded a contract for software and services from ServiceNow under a statewide solicitation (BD-26-1060-ITD00-ITD00-125859). The procurement involves one unit of software and related services, with the award made on April 14, 2026. The contract requires respondents to be current bidders on Statewide Contracts ITS60 or ITS75. The award was processed through the Massachusetts COMMBUYS portal, with the contract location in Boston, Suffolk County, Massachusetts, USA. The procurement includes UNSPSC classification code 43230043230000432300000000. The primary contact is Sara Middleton, with additional invoicing contact via email at itdinvoices@mass.gov. The awarded product is a single unit of software and services from ServiceNow, with a quantity of one. Likely competitors for similar awards include companies specializing in enterprise software solutions, such as BMC Software, Cherwell Software, and Ivanti. The award pertains to a statewide software procurement for the Massachusetts government.

Description

This award is for the procurement of software and services provided by ServiceNow under a statewide solicitation by the Executive Office of Technology Services and Security in Massachusetts. The solicitation number is BD-26-1060-ITD00-ITD00-125859. The award was made on April 14, 2026, following a bid response deadline on the same day. The procurement requires respondents to be current bidders on Statewide Contract ITS60 or ITS75. The contract involves one unit of software and services from ServiceNow.

View original record