California Health and Human Services Agency PO-HS-26008174

Service Contracts for SWA-Encore and Enghouse Software Assurance to California Health and Human Services Agency

The California Health and Human Services Agency, a state agency located at 1600 9th Street, Sacramento, California, issued a purchase order (PO-HS-26008174) to DIGITAL TELECOMMUNICATIONS CORPORATION for service contracts. The contracts include the SWA-Encore and Enghouse Software Assurance and a reinstatement fee for SWA-Encore, specifically supporting Emergency Medical Services under the County of Los Angeles ISD - Public Health Services (EMS) division. The total obligated amount is $81,600, comprising $76,800 for the primary service contract and $4,800 for the reinstatement fee. Coverage dates for Encore span from January 1, 2026, to December 31, 2026, and for Enghouse from March 31, 2026, to March 30, 2027. The vendor is located at 25709 Rye Canyon Rd., Santa Clarita, California 91355. Procurement contacts include Crytal Montoya (requestor) at CMontoya@dhs.lacounty.gov and Sang McDo (procurement) at SMCDO@DHS.LACOUNTY.GOV, phone 626-434-3267. This contract underscores priority terms where purchase order conditions override vendor terms in case of conflicts. No other charges or terms are allowed without prior written approval by the County Purchasing Agent.

Description

Service Contract SWA-Encore and Enghouse Software Assurance; Service Contract SWA-Encore Reinstatement Fee **PLEASE NOTE: HSA - EMERGENCY MEDICAL SERVICE** QUOTE: 10681 VALID UNTIL: 04/06/2026 County of Los Angeles ISD - Public Hlth Srvs (EMS) Santa Fe Springs Account # 5210 Howard Settler Jr Encore Coverage Dates: Agreement Start Date: 1/1/2026 Agreement Expiration Date: 12/31/2026 Enghouse Coverage Dates: Agreement Start Date: 3/31/2026 Agreement Expiration Date: 3/30/2027 VENDOR: 25709 Rye Canyon Rd. Santa Clarita, Ca. 91355 Tel: (661) 964-2500 Fax: (661) 964-2501 www.dtc4you.com Prepared By: Meghan Teschke mteschke@dtc4you.com PRICING, TERMS AND CONDITIONS ARE IN ACCORDANCE WITH THIS PURCHASE ORDER. BY EXECUTING THIS ORDER AND/OR UNLESS PRIOR MUTUALLY ACCEPTABLE TERMS HAVE BEEN AGREED TO, IN WRITING, BY BOTH PARTIES: In the event vendor's proposal or offer includes or incorporates vendor's terms and conditions, vendor agrees that, notwithstanding any provision herein or therein to the contrary, should there be any ambiguity or conflict between the provisions of vendor terms and conditions and the provisions of this order, the provisions of this order shall take precedence. No other charges or terms and conditions are allowed, unless specified on this order and/or have prior written approval by the County Purchasing Agent. FOR INTERNAL USE ONLY GHX REQ: 501-26136 UNIT: 20038 REQUESTOR: NAME: MONTOYA, CRYTAL EMAIL: CMontoya@dhs.lacounty.gov TEL: PROCUREMENT: NAME: SANG MCDO EMAIL: SMCDO@DHS.LACOUNTY.GOV TEL: 626-434-3267