Award

Guilford County NC MUNIS #20067

PC Equipment Repair & Maintenance Services (RFP)

Recipient

COMPUTER SERVICE PARTNERS INC

Award Amount

$114,996.00

Ceiling

$114,996.00

Awarded

August 05, 2022

Identifier

20067

The Guilford County Purchasing Department in Greensboro, NC, has awarded a contract to COMPUTER SERVICE PARTNERS INC for on-site maintenance and repair services for approximately 2,600 PCs, laptops, servers, Ethernet equipment, and peripherals across more than 30 county locations. The contract is initially for three years with options to renew for two additional one-year periods, with a monthly cost of $9,583.00 and a total yearly cost of $114,996.00. The contract includes requirements for qualified technicians, response times within two hours for service calls, and maintenance logs. The procurement involved multiple NAICS codes and NIGP codes, and the award process included detailed qualification, MWBE participation, and insurance documentation. The primary buyer is the Guilford County Purchasing Department, and the awardee is COMPUTER SERVICE PARTNERS INC. The locations include various government departments and facilities in Guilford County, North Carolina. Potential competitors for similar awards include other IT service providers such as Dell, HP, Lenovo, Epson, Fujitsu, IBM, Lexmark, Microsoft, Samsung, and Panasonic.

Description

Request for Proposals for PC Equipment Repair & Maintenance Services for Guilford County. The contract includes maintenance and repair services for PCs, laptops, servers, Ethernet equipment, and peripherals. The awarded provider will enter into a contract with Guilford County for an initial term of three years with options to renew for two additional one-year periods. The award was made to COMPUTER SERVICE PARTNERS INC with a monthly cost of $9,583.00 and a total yearly cost of $114,996.00.

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