Orange County M00000119863

9891-320671 B88487 MSTATE-ORCL-USC Oracle RightNow Enterprise Dynamic Agent Desktop Cloud Service - Hosted Connected ...

The Orange County county government in Florida awarded a purchase order to DLT Solutions LLC for Oracle RightNow Cloud Services, including Enterprise Dynamic Agent Desktop, PCI Certified Cloud Platform, Desktop Workflow Cloud Service, and Universal Core Sessions Service, with a fixed price for technical account management. The contract covers services from March 3, 2026, through March 2, 2027, totaling $74,367. The procurement was a single-transaction award for cloud-based software and support services, with a focus on Oracle cloud solutions. The award was made on November 21, 2025, and involves multiple Oracle services with specified quantities and unit prices. The awardee, DLT Solutions LLC, is a vendor specializing in IT solutions, and the buyer is the Orange County government in Florida. The award includes contact information for Scott Phelan at DLT Solutions. The award is categorized under local government procurement, specifically county government, and is located in Florida, US. Likely competitors for similar awards include companies such as SHI International Corp, Insight Public Sector, and CDW Government LLC.

Description

9891-320671 B88487 MSTATE-ORCL-USC Oracle RightNow Enterprise Dynamic Agent Desktop Cloud Service - Hosted Connected Seat Month PoP: 3/3/2026 through 3/2/2027; 9891-240427 B69332 MSTATE-ORCL-USC Oracle RightNow PCI Certified Cloud Platform Service - Customer Pricing based on 10% of net subscription fees for lines 1, 3, and 4 Quantity reflects 1 x 12 Months = 12 PoP: 3/3/2026 through 3/2/2027; 9891-239148 B68288 MSTATE-ORCL-USC Oracle RightNow Desktop Workflow Cloud Service Hosted Connected Seat Month, Per Unit price PoP: 3/3/2026 through 3/2/2027; 9891-239298 B72237 MSTATE-ORCL-USC Oracle RightNow Universal Core Tier 1 Sessions Service Period Pool - 100 Sessions - Pooled Capacity, Per Unit Price PoP: 3/3/2026 through 3/2/2027; 9891-240533 B76703 MSTATE-ORCL-USC Oracle Technical Account Management for PCI Certification Serices - Fixed price Minimum Quantity reflects 1 x 12 Months = 12 PoP: 3/3/2026 through 3/2/2027 ---------------------------------------------------------------------------------- Quote: 5369255 Dated: 10/22/2025 Contact: Scott Phelan at 407-836-8597