Award
Alberta Purchasing #26-002
NICE Technologies-Maintenance and Support for up to five years
Recipient
Xentrax Inc.
Award Amount
$3,171,420.00
Ceiling
$3,171,420.00
Awarded
March 01, 2026
Identifier
26-002
The City of Calgary awarded Xentrax Inc. a contract for the maintenance and support of NICE systems, including future support, with a total obligated amount of approximately 3.17 million CAD. The contract is a direct award, effective from March 1, 2026, and covers services such as annual maintenance, professional support, and future product supply to ensure system operability and compatibility. The award was made to Xentrax Inc., located in Brampton, Ontario, and involves services categorized under engineering, research, technology, and computer services. The procurement was managed by Senior Buyer Rosalinda Davidson, whose contact email is rosalinda.davidson@calgary.ca. The award is situated in Calgary, Alberta, Canada, with the jurisdiction code 'AB' and country code 'CA'. Likely competitors for similar awards include companies specializing in IT maintenance and support services.
Description
Maintenance and support of NICE systems, including future support, in effect from 2026 March 01.