Award

Los Angeles County Registrar-Recorder/County Clerk PO-RR-26007203

Purchase of ServiceNow public sector digital services licenses and professional subscriptions by Los Angeles County Registrar-Recorder/County Clerk

Recipient

CARAHSOFT TECHNOLOGY CORP

Award Amount

$32,660,067,525.00

Ceiling

$32,660,067,525.00

Awarded

February 05, 2026

Identifier

PO-RR-26007203

The Los Angeles County Registrar-Recorder/County Clerk procured multiple ServiceNow public sector digital services software licenses and professional subscriptions from CARAHSOFT TECHNOLOGY CORP. The purchase includes the following items: ServiceNow Public Sector Digital Services Professional - Unrestricted User V2 (Part No.: PROD19291-491) with a 1-year term, Field Service Management Professional - Unrestricted User (Part No.: PROD20179-491) for 12 months, Enterprise Asset Management Professional - Subscription Unit V3 (Part No.: PROD23593-491) for 12 months, Workflow Data Fabric Standard - Unattended Robot (Part No.: PROD24512-491) for 12 months, ServiceNow App Engine Enterprise - Unrestricted User (Part No.: PROD19352-491) for 12 months, Impact Guided - Public Sector (US) V4 Packaged Services (Part No.: PROD24403-491) for 12 months with a purchase price of 10% of the CACV and a maximum price limit of $2,100,000, ServiceNow Managed Support (Part No.: PROD22474-491) for 12 months, ServiceNow Platform Governance (Part No.: PROD22473-491) for 12 months, and API Management for Workflow Data Fabric - Application (Part No.: PROD24560-491) for 12 months. The total obligated and award amount is approximately $32,660,067,525. Invoices and statements are to be electronically delivered and sent to accounts payable at RRCC.LACOUNTY.GOV. Key contacts for CARAHSOFT TECHNOLOGY CORP include Jessica Robertson, Isaac Barrick, and Rene Diaz, while the buyer contact is Terrie L. Salazar at the Los Angeles County Registrar-Recorder/County Clerk office. The purchase conforms to the pricing, terms, and conditions specified in Carahsoft Quotation No. 61320176 under NASPO Contract AR2472 - Participating Addendum Contract 7-17-70-40-05.

Description

SERVICENOW PUBLIC SECTOR DIGITAL SERVICES PROFESSIONAL - UNRESTRICTED USER V2 (1 YEAR TERM) PART NO.: PROD19291-491 PERIOD: 12 MONTHS; FIELD SERVICE MANAGEMENT PROFESSIONAL - UNRESTRICTED USER (MONTHLY) PART NO.: PROD20179-491 PERIOD: 12 MONTHS; ENTERPRISE ASSET MANAGEMENT PROFESSIONAL -SUBSCRIPTION UNIT V3 PART NO.: PROD23593-491 PERIOD: 12 MONTHS; WORKFLOW DATA FABRIC STANDARD - UNATTENDED ROBOT PART NO.: PROD24512-491 PERIOD: 12 MONTHS; SERVICENOW APP ENGINE ENTERPRISE - UNRESTRICTED USER (1 YEAR TERM) PART NO.: PROD19352-491 PERIOD: 12 MONTHS; IMPACT GUIDED - PUBLIC SECTOR (US) V4 (PACKAGED SERVICES) (PURCHASE PRICE WILL BE 10% OF THE CACV. NO SET MINIMUM PRICE AND THE MAXIMUM PRICE CANNOT EXCEED TWO MILLION AND ONE HUNDRED THOUSAND. ($2,100,000.00). PART NO.: PROD24403-491 PERIOD: 12 MONTHS; SERVICENOW - MANAGED SUPPORT (1 YEAR TERM) PART NO.: PROD22474-491 PERIOD: 12 MONTHS; SERVICENOW - PLATFORM GOVERNANCE (1 YEAR TERM) PART NO.: PROD22473-491 PERIOD: 12 MONTHS; API MANGGEMENT FOR WORKFLOW DATA FABRIC-APPLICATION PART NO.: PROD24560-491 PERIOD: 12 MONTHS ELECTRONIC DELIVERY REQUESTED INVOICES AND STATEMENTS ARE TO BE SENT TO: RRCC ACCOUNTS PAYABLE ACCOUNTSPAYABLE@RRCC.LACOUNTY.GOV ************************************************************ CONTACT INFORMATION: CARAHSOFT TECHNOLOGY CORP: JESSICA ROBERTSON JESSICA.ROBERTSON@CARAHSOFT.COM ISAAC BARRICK ISAAC.BARRICK@CARAHSOFT.COM RENE DIAZ RENE.DIAZ@CARAHSOFT.COM ************************************************************ REGISTER-RECORDER/COUNTY CLERK: TERRIE L. SALAZAR TSALAZAR@RRCC.LACOUNTY.GOV ************************************************************ ISD REF# RFQ-IS-26260360 DEPT REF# RQN-RR-26023442 ************************************************************ THE PRICING, TERMS, AND CONDITIONS ARE IN ACCORDANCE WITH THIS PURCHASE ORDER, THE ORDERING AGREEMENT, CARAHSOFT QUOTATION NO. 61320176, NASPO CONTRACT AR2472 - PARTICIPATING ADDENDUM (PA) CONTRACT 7-17-70-40-05 AND THE EXHIBITS REFERENCED THEREIN.