Award
Pinellas County Opengov #95521
Pinellas.gov Chat Vendor LiveHelpNow
Recipient
LiveHelpNow LLC
Award Amount
$8,736.00
Ceiling
$8,736.00
Awarded
June 06, 2025
Identifier
95521
The Pinellas County Communications Department in Florida awarded a contract to LiveHelpNow LLC for the provision of chat support services via the LiveHelpNow platform. The contract has a total value of $8,736.00 and covers a period from June 6, 2025, to June 6, 2027. The procurement was managed by Sarah Janssen, MBA, CPPB, NIGP-CPP, with contact email sjanssen@pinellas.gov, located at 400 S Ft Harrison, 6th Floor Annex, Clearwater, FL 33756. The contract includes services related to live chat support, with specific line items and associated costs. The award falls under the US country code, with jurisdiction in Florida (FL). Potential competitors for similar awards include companies specializing in government chat support solutions, such as Zendesk, Freshdesk, and LivePerson.
Description
This contract is for the Pinellas.gov Chat Vendor LiveHelpNow service. The contract was awarded to LiveHelpNow LLC for a total of $8,736.00, starting June 6, 2025, and ending June 6, 2027.