County of Orange 165831

Westminster Family Resource Center

The County of Orange Social Services Agency (SSA) is the government buyer contracting for Family Resource Center (FRC) Services and Differential Response Path One (DR-Path One) Services. The contract is awarded to a collaborative group referred to as the Westminster Family Resource Center, consisting of the City of Westminster (designated lead agency), Interval House, and Olive Crest, all California-based entities. The awarded services include comprehensive family support programs targeting families at risk of or experiencing child abuse and neglect, including counseling, case management, parenting education, domestic violence prevention and treatment (Personal Empowerment Program), emergency assistance, information and referral services, and the Differential Response Path One services aimed at early intervention to prevent child welfare system involvement. Specific staffing positions with defined Full-Time Equivalents (FTEs) and maximum hourly rates are detailed for both FRC and DR-Path One services, including counselors, family support advocates, coordinators, and program managers. The contract includes requirements for bilingual staff, culturally responsive services, community engagement, data collection and reporting using the FaCT database system, and adherence to confidentiality and privacy laws. The contract term is from July 1, 2025, to June 30, 2028, with a maximum funding obligation of $18,000,000 for the overall contract, with $350,000 annually allocated for FRC services and $150,000 annually for DR-Path One services. The place of performance is primarily at the Westminster Family Resource Center located at 7200 Plaza Street, Westminster, CA 92683, with administrative services at 8200 Westminster Boulevard, Westminster, CA 92683. The contract includes detailed provisions on insurance, indemnification, non-discrimination, confidentiality, security (including IT security provisions aligned with County and State standards), reporting, audits, and termination. Unique contract requirements include the establishment and operation of a multidisciplinary team (MDT) for DR-Path One services, adherence to California Welfare and Institutions Code, and compliance with federal and state privacy and security regulations. The contract also mandates participation in community engagement advisory councils, sustainability efforts, and quality assurance programs.

Description

Contract for the provision of Family Resource Center Services and Differential Response Path One Services in Orange County between County of Orange and City of Westminster, Interval House, and Olive Crest. The contract term is from July 1, 2025, to June 30, 2028, with an estimated value of $1,500,000. The project is funded by Net County Cost (General Fund), Federal, and State funds and managed by the Social Services Agency.

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