Los Angeles County Department of Children and Family Services PO-CH-26007488

Messaging Services with Multilingual SMS and Phone Call Setup for Los Angeles County Department of Children and Family Services

The Los Angeles County Department of Children and Family Services awarded a purchase order (PO-CH-26007488) valued at $105,000.00 to VOICECAST SYSTEMS, INC. for messaging services. The services include one-time SMS setup and phone call setup to support new languages (Mandarin, Cantonese, Armenian, Vietnamese, Korean, Tagalog, Cambodian, and Japanese) for existing campaigns. The purchase includes SMS setup, phone call setup, and one-time campaign setup for both SMS and phone calls on a per-campaign and per-occurrence basis. Key contact for the vendor is Kevin Saedi (phone: 312-476-8808, email: ksaedi@intouchconnections.com). The buyer's contacts for shipping and coordination are Lakisha Williams and Ericka Everakes. The purchase relates to commodity lines MA-IS-2540231-2 and references multiple internal documents and quotes. This contract supports multilingual communication capabilities for the Department's outreach efforts.

Description

MESSAGING SERVICE (ONE-TIME COST) SMS:SMS Setup Setup new languages for existing campaigns SMS (Mandarin, Cantonese, Armenian & Vietnamese, Korean, Tagalog, Cambodian, Japanese) MA-IS-2540231-2 - Commodity Line # 6 Related to RQN-CH-26000500-1 / PO-CH-26000060-1 Vendor Information: Name: Kevin Saedi Phone: 312-476-8808 Email: ksaedi@intouchconnections.com ==========FOR VENDOR========== SHIP ALL LINES TO: Name: Lakisha Williams / Ericka Everakes Phone: 213-371-6313 / 661-233-5707 /////////////////////////////////////////////////////////////////////////// =======FOR DCFS USE ONLY======= SR #: 4466320 Quote #: 339 (10/29/25) & 342 (01/05/26) ///////////////////////////////////////////////////////////////////////////; MESSAGING SERVICE (ONE-TIME COST) PHONE CALLS: CALL SETUP Setup new languages for existing campaigns Calls (Mandarin, Cantonese, Armenian & Vietnamese, Korean, Tagalog, Cambodian, Japanese) MA-IS-2540231-2 - Commodity Line # 7; MESSAGING SERVICE (PER-CAMPAIGN, PER-OCCURRENCE BASIS) PHONE CALLS: CALL SETUP ONE TIME CAMPAIGN SETUP - PHONE CALLS MA-IS-2540231-2 - Commodity Line # 8; MESSAGING SERVICE (PER-CAMPAIGN, PER-OCCURRENCE BASIS) SMS: SMS SETUP ONE TIME CAMPAIGN SETUP - SMS MA-IS-2540231-2 - Commodity Line # 9