Seminole County RFP-604632-23

Software Agreement for Permitting, Code Enforcement, and Contractor Licensing Solution and Implementation Services

The government buyer is Seminole County, Florida, specifically the Purchasing & Contracts Division and various county departments involved in permitting, code enforcement, and contractor licensing. The primary vendor is Accela, Inc., headquartered in San Ramon, California, providing the Accela Civic Platform software solution. Strategic partners include Velosimo, Inc. for integration platform services and ePermitHub (PermitRocket Software LLC) for digital plan review and electronic signature verification. The awarded products and services include a comprehensive software subscription for permitting, code enforcement, contractor licensing, planning, building, environmental, engineering, right-of-way management, public safety, property code enforcement, and data analytics. The solution includes modules such as Accela Civic Platform, Accela Citizen Access public portal, Accela Mobile, Accela GIS, Accela Enhanced Reporting Database, and integrations with third-party systems like Esri ArcGIS, Hyland OnBase, Navline, JD Edwards, Florida DBPR, Converge Payment Gateway (Elavon), MuniCode, ImageTrend Elite, Legistar, and PowerBI. Implementation services cover system provisioning, configuration, data conversion from legacy systems (Naviline and ProjectDox), training (core team, train-the-trainer, end-user, digital plan room), report development, integration development, user acceptance testing, and post-go-live support. The contract term is five years with options for three successive three-year renewals. Subscription fees are invoiced annually in advance with a cap on annual increases at 4%. The vendor commits to data security, including data storage within the United States, business continuity, disaster recovery plans, and cybersecurity measures. The solution is hosted on Microsoft Azure cloud infrastructure with a 99.95% uptime goal. The contract includes detailed project management, training, and support plans, with a project duration estimated at 18 months. The contract also includes provisions for audit, indemnification, insurance, dispute resolution, and compliance with public records laws and equal opportunity employment. The vendor provides a comprehensive warranty and support services, including a service level agreement and cybersecurity incident response.

Description

This is a software agreement for permitting, code enforcement, and contractor licensing solution and implementation services. The contract duration is 5 years, starting from August 30, 2024, to August 29, 2029. The project involves permitting, code enforcement, and contractor licensing solutions. The contract was awarded to Accela, Inc. The awarded amount is $0, indicating possibly a placeholder or no monetary value specified.

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