Orlando PO-0000025022

Flex 3.0 for Contact Center Part number: A-FLEX-3-CC Service dates: 4/21/26-4/20/27 Florida NASPO Valuepoint Cisco AR...

The Municipality of Orlando, Florida, through its Vendor and Contract Management office, awarded a contract to Presidio Holdings Inc. on February 19, 2026, for Cisco contact center software, support, licensing, and media kits, with a total obligated and award amount of $3,208.00. The contract covers multiple Cisco products including Flex 3.0 for Contact Center, Cisco Support Standard, UCCX Premium Concurrent Agent, UCCX Server Smart Licensing, UCCX Premium Agent License, and UCCX Media Kit v12.5, all with service dates from April 21, 2026, to April 20, 2027. The contract was issued under Florida NASPO Valuepoint and involves several lines of Cisco products and services. The primary vendor is Presidio Holdings Inc, and the buyer is Lindsey Hladik from Vendor and Contract Management. The award is categorized under 'local' government, with the jurisdiction being Florida (US), and the country code 'US'. The award involves multiple lines of Cisco products, with detailed descriptions and part numbers, and is intended for the Orlando municipality's contact center operations. Likely competitors for similar awards include other Cisco resellers and support providers.

Description

Flex 3.0 for Contact Center Part number: A-FLEX-3-CC Service dates: 4/21/26-4/20/27 Florida NASPO Valuepoint Cisco AR3227 FL# 43220000-NASPO-19-ACS; Cisco Support Standard Part number: SVS-FLEX-SUPT-BAS Service dates: 4/21/26-4/20/27 Florida NASPO Valuepoint Cisco AR3227 FL# 43220000-NASPO-19-ACS; On-Premises UCCX Premium Concurrent Agent Part number: A-FLEX-CCX-P-C Service dates: 4/21/26-4/20/27 Florida NASPO Valuepoint Cisco AR3227 FL# 43220000-NASPO-19-ACS; On-Premises UCCX Standard & Premium Server Smart Licensing Part number: A-FLEX-CCX-SVR Service dates: 4/21/26-4/20/27 Florida NASPO Valuepoint Cisco AR3227 FL# 43220000-NASPO-19-ACS; On-Premises UCCX Premium Agent License Smart Licensing Part number: A-FLEX-CCX-P-AGT Service dates: 4/21/26-4/20/27 Florida NASPO Valuepoint Cisco AR3227 FL# 43220000-NASPO-19-ACS; On-Premises UCCX Std & Prem Media Kit v12.5 Part number: A-FLEX-05-12.5-K9 Service dates: 4/21/26-4/20/27 Florida NASPO Valuepoint Cisco AR3227 FL# 43220000-NASPO-19-ACS