Orange County M00000120783

Gemini Premium Service Plan- 1year A comprehensive blend of hardware and software support including technical support...

The Orange County county government in Florida awarded a purchase order to All Safe Industries Inc. for a Gemini Premium Service Plan, valued at $12,400. The contract provides comprehensive hardware and software support, including technical support, remote diagnostics, depot repair services, 24/7 reachback support, service loaner units, and access to the Customer Support Web Portal. The service begins on the date of the purchase order, issued on March 17, 2026, with the award based on quotation QUO-35113 submitted by All Safe Industries, Inc. The award is a single-transaction contract for a one-year support plan.

Description

Gemini Premium Service Plan- 1year A comprehensive blend of hardware and software support including technical support & remote diagnostics, depot repair services (labor & parts included), 24x7x365 Reachback support for comparison of your system's inconclusive results to a broader Raman library for expanded identification capability, service loaner unit by request, exclusive access to the Customer Support Web Portal for the latest software/library updates, user guides and training decks that can be easily downloaded to ensure optimal system performance. Free shipping to and from Depot center. In accordance with quotation QUO-35113 submitted by All Safe Industries, Inc., on March 10, 2026. Point of Contact: Lt. Brett Ledford 407.948.0089 The coverage of the service plan begins the date of the purchase order.