Orange County M00000115832

service period August 06 2024 to August 5 2025 ----------------------------------------------------------------------...

This purchase order from Orange County, Florida, awarded to VOIANCE LANGUAGE SERVICES LLC, covers language translation services for emergency 911 calls across multiple public safety agencies, including the City of Apopka, GOAA, Orange County Fire Rescue, Sheriff's Office, Orlando Fire Department, Orlando Police Department, University of Central Florida Police, Winter Garden Police, and Winter Park Police. The contract spans from August 6, 2024, to August 5, 2025, with extensions and adjustments made for additional periods and quantities. The total obligated amount is approximately $254,144.73. The services include 24/7 emergency call translation in all languages, with specific per-word rates for Spanish and other languages. The award was authorized by officials such as Maria G. Hall, Viviana Sandoval, and Patrice Hauser.

Description

service period August 06 2024 to August 5 2025 -------------------------------------------------------------------------------- Language translation services 24 hours a day, 7 days a week, for handling emergency 911 calls in any needed language on behalf of all Public Safety Answering Points (PSAP) located in Orange County. An allowable expenditure per 365.172(10). City of Apopka - PSAP All Languages; GOAA - PSAP All Languages; Orange County Fire Rescue - PSAP All Languages; Orange County Sheriff's Office - PSAP All Languages; Orlando Fire Department - PSAP All Languages; Orlando Police Department - PSAP All Languages 8/20/2025 CO issued to increase line 6. PO total $205,850.25. Authorized by Maria G. Hall.; University of Central FL Police Department - PSAP All Languages; Winter Garden Police Department - PSAP All Languages; Winter Park Police Department - PSAP All Languages; Language translation - per word rate. Spanish -$.12 per word Quote dated 7/19/24 Internal Information: Requested by Taunya Harris 407-836-9890 Replaces PO M115479 due to wrong VC 7/11/2025 CO #1 issued to increase quantity on C$205,764.00. Authorized by Patrice Hauser.; OPD PSAP All languages - replaces line 6. Services between 8/6/2025 - 9/5/2025 are not cover under this PO and should be pay via Non-PO. New Period of services: 9/6/2025 - 9/30/2025 9/10/2025: CO No. 3 to add needed quantities through 9/30/2025 and to extend the period of services from 9/6/2025 to 9/30/2025. New PO total amount $254,144.73. Authorized by Viviana Sandoval