Award
Texas Department of Information Resources 10415
Cisco FY27 SmartNet Maintenance and Support
Recipient
Gain Innovation
Award Amount
$931,060.90
Ceiling
$931,060.90
Awarded
September 01, 2026
Identifier
10415
Award for Cisco SmartNet maintenance and support providing critical network infrastructure support including hardware replacement and software updates to ensure business continuity and security.
Description
Cisco SmartNet provides essential support for Cisco network infrastructure, including 24/7 access to Cisco TAC, advance hardware replacement, and ongoing software/security updates. This coverage minimizes downtime risk, ensures rapid issue resolution, and keeps systems patched against vulnerabilities. Without SmartNet, hardware failures would incur full-price replacement costs and delays, disrupting business continuity and network security.