Award
County of Orange Opengov #CT-080-25011221
QTRAC CUSTOMER CHECK-IN SYSTEM FOR MOB
Recipient
Lavi Industries
Award Amount
$8,746.00
Ceiling
$8,746.00
Awarded
June 23, 2025
Identifier
CT-080-25011221
The County of Orange, specifically OC Public Works, has awarded a contract (CT-080-25011221) to Lavi Industries for the delivery, setup, configuration, and mounting of the Qtrac Customer Check-In System at the Manchester Office Building (MOB) located at 301 The City Drive, Orange, CA. The contract includes the supply of Apple iPads, signage, software licensing, and professional services, with a not-to-exceed amount of $8,746. The period of performance extends from June 23, 2025, to April 13, 2026. The system features virtual queuing, appointment scheduling, and customer engagement modules. The vendor, Lavi Industries, is based in Valencia, CA. The contract details include specific products such as the Qtrac Sign Directrac Edge with Mount and the Qtrac iPad Pro Wi-Fi, along with services like solution design, project management, and training. Key contacts include Joey Fasanelli from Lavi Industries and Jack Luster from OCIT. The award aims to improve customer flow and engagement at the County's facilities.
Description
Contract awarded by County of Orange to Lavi Industries for the Qtrac Customer Check-In System for MOB. The contract includes delivery, setup, configuration, and mounting of Apple iPads along with software licensing and professional services. The contract term is from June 23, 2025 to April 13, 2026, with a not-to-exceed amount of $8,746.00. The system includes virtual queuing, appointment scheduling, and other customer engagement modules.