State of Delaware, Office of Management and Budget, Government Support Services GSS26952-COLLECT_CC

Collection Call Center

The government buyer is the State of Delaware, specifically the Office of Management & Budget under Government Support Services, supporting the Division of Finance/Revenue. The awarded vendor is Coast Professional, Inc., located in Geneseo, NY. The contract supports Collection Call Center needs. The contract number is GSS26952-COLLECT_CC. The contract is a cooperative agreement under the State of Michigan's Cooperative Contract MA250000000929. The contract allows for ordering via purchase orders, telephone, fax, or online systems, and the vendor must accept payment by procurement card, check, or electronic means without additional fees. The contract includes four one-year extension options beyond the initial term. No specific products or part numbers are listed, and the service awarded is Collection Call Center support. The place of performance is implied to be Delaware, supporting the Division of Finance/Revenue. The contract is not mandatory for all covered agencies but is available for cooperative use.

Description

This solicitation is for a Collection Call Center service, supported under a cooperative contract, with a focus on accessibility and compliance.

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